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Viruses and scams
Last year we wrote an article about the Microsoft scam fake phone calls, and we feel we must address this again as it is happening on a global scale. This is a very serious matter because these ruthless people will call your home and tell you they are from Microsoft, (IMPORTANT! Microsoft do not call end users) they will try scare tactics and tell you your PC is infected and they can resolve any issues you have. We must repeat our warnings from last year do not let anyone take control of your PC remotely unless you made the phone call and do not give you credit or debit cards to anyone over the phone. These people will not just use Microsoft's name they use other well-known brand names like B.T. Norton Etc. Make everyone you know aware of this type of fraud.
New Threats
lately there has been new cases of "HTML Email Virus" popping up around the world. What this means is that you can get a virus from just opening an email. Details in the link below References (Not included in article). www.gizmodo.co.uk/2012/02/you-dont-even-have-to-download-an-attachment-anymore-to-get-infected/
We are still getting customers coming in with the fake D.H.L parcel delivery virus email. This email is not from D.H.L. but from unsolicited emails claiming to be from D.H.L or many of the well known parcel delivery companies more info can be found here. www.dhl.co.uk/en/express/resource_centre/fraud_alert/virus_alert.html. This type of virus hides all your icons and files. We find a good scan and clean with a good antivirus program and then a restore before the attack happened sorts out this issue. We recommend Kaspersky Internet security to clean your system. A free 30 day trial is available see our website for the link.
Beware of any email from delivery companies about parcels being delivered.
And further questions email me at tom@sgcomputing.com
13/02/2012
Computer running slow or your Internet connection?
A lot of our customers tell us that their PC is running slow, and on further inspection we find sometimes it's their Internet connection which is slow, read the points below to give you a better understanding of which it maybe.
Knowing the difference between Computer Speed and Internet Speed and what you can do.
Computer speed:
Time it takes to boot up, people have said they go and make a cup of tea while they are waiting, then there is something seriously wrong with your computer and we suggest you have it looked at. If you have egg timer issues while browsing your photos or its taking a long time to load previews of images then again it points to your computer. One thing always to check is the amount RAM you have installed look below for our recommendations for each O.S. system.
Windows XP |
Windows Vista |
Windows 7 |
1GB RAM |
2GB RAM |
2GB RAM |
Test internet speed here:
Speedtest.net Mini requires at least version 8 of Flash. Please update your client.
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Internet speed: However if your Internet web pages (.i.e. eBay, Google and YouTube) are slow to load up, Then it maybe that your Internet speed which is slow. There is a way to test your broadband speed, just go to your browser and type this www.speedtest.net and just click on the "Start Speed Test button". What this site does is measure your upload and download speeds, if you are getting a speed of 4Mb/s* or above, then your Internet speed should not be slow. |
Infection:
Remember any malware or viruses which have infected your PC may also affect the computers performance and Internet speed.
What can affect your Internet speed?
Wireless, There is nothing wrong with connecting through wireless but the speeds can be slower than if your computer is hard wired with and Ethernet cable, try sitting close to the router and use a cable if you require the faster speeds for streaming video and music
*Most people in whittlesey would get on average above 4Mb/s surrounding areas may have a slower speed
15/01/2012